In the ever-evolving world of digital marketing, staying ahead means embracing not just new platforms but new ways of thinking about partnerships, data sharing and the journey to purchase. One format we are increasingly seeing deliver meaningful results is what Meta Platforms calls Collaborative Ads (sometimes written “collaborative ads” or “Meta Collaborative Ads”). In our view this represents a powerful evolution of the brand-retailer relationship in paid social, enabling brands to more directly partner with retail-channel partners to drive performance.
In this article we will unpack what collaborative ads are, why they matter, how they work in practice, and we will draw on a case study (the brand CLIO) to illustrate what is possible. As digital marketers we think this is a format that warrants close attention if you are working in e-commerce or retail partnerships.
What are collaborative ads?
At its core, a collaborative ad is a type of paid social campaign that allows a brand to run ads driving traffic to a retailer partner’s website or app, while leveraging the retailer’s conversion data and product catalogue, and using Meta’s (Facebook/Instagram) targeting and measurement capability. According to Meta’s own Help Centre the format is described as:
“With Collaborative Ads you can create campaigns that generate awareness and drive traffic or sales of your products on a partner’s website or app.”
In simpler terms: the brand runs the ad, the retailer fulfils the purchase, and both parties share in measurement and results.
It is different from a regular traffic-to-website ad in that the brand is working with the retailer’s conversion data and product feed rather than owning the full funnel themselves. Meta defines one of the major advantages as being that your ads “drive traffic to your retailer partner’s website or app to complete the purchase”.
Because of this brand-to-retailer collaboration, we think it makes the format especially suited to:
- brands with multiple retail partners (multi-channel) who want to invest in paid social but do not own all the inventory/checkout flows;
- retailer partners who want brand budgets driving incremental traffic & conversion; and
- campaigns where measurable sales (or add-to-cart events) matter most.
It is worth noting the terminology: Meta uses the term Collaborative Ads, but we will refer to them interchangeably as collaborative ads or meta collaborative ads (to align with your keyword focus).
Why run collaborative ads? The performance opportunity
In our experience, one of the biggest blockers for brands investing in paid social is that they cannot easily tie ad spend to sales if the checkout happens on a third-party retailer site. Collaborative ads help bridge that gap. Here are key reasons we believe they matter:
- Access to high-intent audiences and conversion data
By partnering with a retailer, the brand gains access to the retailer’s product-catalogue data and conversion outcomes (e.g., purchase event, add-to-cart), which enables targeting and optimisation that go beyond link clicks to actual purchases. Meta describes this as:
“Extend the reach of your ads. Reach high-intent shoppers across Meta platforms by retargeting customers using your retailer-partner’s data.”
It is clear in our view that this capability gives collaborative ads an edge over generic traffic campaigns that only optimise for clicks or landing page views.
- Better measurement of sales outcomes
Since the retailer partner shares conversion data with the brand, you get a clearer view of what the dollars produced. Meta points out that with collaborative ads:
“It is also easy to measure the effectiveness of your ads as the retailer partner shares conversion data with you.”
From an agency or performance-marketing standpoint this is gold, because you can more confidently report on ROAS or cost per purchase rather than just traffic.
- Efficient use of ad spend and improved return
When you channel money into campaigns that are measured and optimised on real purchase behaviour (rather than just engagement), you are more likely to improve efficiency. A retailer-brand collaboration means the ad spend is aligned with retailer’s checkout channel, reducing friction. For example, in the case study we will cover shortly, the brand achieved meaningful uplifts in add-to-cart, purchases and ROAS.
- Strong fit for omni channel / multi-partner commerce
In the modern retail ecosystem many brands sell via a network of retailers (online and offline). For these brands, owning every checkout flow may not be realistic. Collaborative ads allow brands to influence paid social traffic to retailer sites/app and tie spend to transactions in those channels. That makes sense from a partnership model standpoint.
How collaborative ads actually work (step-by-step)
Understanding the mechanics of collaborative ads helps you evaluate whether this format is right for your business. Here is how we see the workflow unfold.
Step 1: Set up the brand-retailer partnership
First the brand and retailer establish the partnership. The retailer needs to provide access (via Meta Business Manager) to certain assets: product catalogue, conversion data, potentially a pixel or SDK in their app/website. According to Meta:
“To run Collaborative Ads you will first need to create a Collaborative Ads ad account for each retailer partner you wish to run ads in partnership with.”
In our view the key here is making sure both sides have aligned KPIs (add-to-cart, purchase, ROAS) and agreed data-sharing permissions.
Step 2: Choose the campaign objective and creative
Once the partnership is set up in Meta Business Manager, the brand leverages Meta Ads Manager to create a campaign. Meta states:
“With Collaborative ads, you can create campaigns … that drive traffic or sales of your products on a partner’s website or app.”
Here you select an objective (e.g., conversions, catalog sales) and you choose creative, audience targeting, placements etc. Because you are working with the retailer’s product data, often dynamic product ads or catalogue-based formats will come into play.
Step 3: Targeting and optimisation using retailer data
One of the advantages of collaborative ads is the ability to target high-intent audiences by leveraging the retailer’s data. For example you could retarget users who have previously visited the retailer’s site, added to cart, purchased, or match lookalike audiences from that pool. The creative can highlight specific products from the catalogue the retailer holds.
Step 4: Purchases happen on retailer site/app, and data flows back
Traffic driven through the ad ends up on the retailer’s site/app to complete purchase. The retailer reports conversion data back via the pixel/SDK, and Meta uses that to optimise and measure. As Meta helps explain:
“Drive traffic to a retailer partner’s website or app to complete the purchase.”
In practice this means the brand gets visibility on outcomes even though the checkout was not on their own site.
Step 5: Reporting, measurement and insights
Because conversion data is shared, the brand and retailer can review campaign performance: ROAS, cost per purchase, add-to-cart rate, etc. Meta’s guidelines emphasise best practices for measurement, bidding, placements, creative in “Best Practices for Collaborative Ads.”
Case study: CLIO uses collaborative ads to boost purchase metrics
To bring the theory to life, let us look at the Korean cosmetic brand CLIO and how they used collaborative ads with their retailer partner Olive Young (a major beauty retailer in Korea) to support a new-product launch.
From the source:
CLIO used Collaborative Ads with their retailer partner Olive Young to strengthen marketing activities and performance in line with the launch of a new product: +17% increase in add to cart, +47% increase in purchases, +155% increase in return on ad spend.
Here is how we interpret what happened and what we believe were key success factors:
What they achieved
- Add to cart increased by 17 %
- Purchases increased by 47 %
- Return on ad spend increased by 155 %
These are meaningful uplifts, especially the ROAS jump. They show that by partnering with the retailer via collaborative ads, CLIO was able to channel ad spend toward the retailer’s purchase funnel and measure the results.
Why this worked (in our view)
- Aligned brand-retailer goal: CLIO had a launch to support and Olive Young likely had inventory and checkout capability ready. The partnership enabled CLIO to drive paid traffic knowing the checkout was in the retailer channel.
- Use of retailer conversion data: Because CLIO was able to measure add-to‐cart and purchase outcomes on Olive Young’s platform, the campaign could be optimised toward meaningful actions rather than just clicks.
- Product catalogue / inventory synergy: The retailer’s site likely held the new product, meaning the ad could promote actual purchase-ready items rather than generic brand awareness.
- Meta’s audience and optimisation capability: Using Meta’s targeting, placements, and conversion optimisation across Facebook/Instagram meant the ads had leverage.
- Clear measurement: With a 155 % increase in ROAS, they demonstrated that the model works and that ad budget was more efficient.
What you should take away
If you are a brand or retailer considering collaborative ads, here are a few lessons that emerge:
- Ensure the retailer partner has a smooth checkout experience and can provide conversion data.
- Make sure the product you are promoting is available and relevant to the retailer’s audience.
- Use optimised targeting and conversion bidding (not just traffic).
- Measure ROAS, not just clicks, to assess real performance.
- Set clear KPIs upfront and decide who owns what in the partnership (data, creative, budget, attribution).
Key considerations and best practices
While collaborative ads present a compelling opportunity, there are a number of practical considerations worth keeping in mind. Below are what we think are the most important.
Data-sharing and privacy
When a brand partners with a retailer to run collaborative ads, there is inherently a sharing of conversion or purchase data. It is essential to ensure proper permissions, that the retailer is comfortable with sharing aggregated data (not necessarily user-level personally identifiable info), and that Meta’s policies are followed (including any regional data-protection rules). This is one of the setup items Meta highlights in their best-practices guide.
Clear partnership roles
Who owns what in the ad pipeline? Who pays the ad budget? Who controls targeting, creative approval, measurement and attribution? In our experience the most successful campaigns have a clearly documented partnership agreement upfront. Clarifying these items prevents conflict and improves execution.
Creative and messaging alignment
Even though the ad drives to a retailer’s site/app, the brand still needs to ensure that the look and feel of the creative aligns with both the brand’s identity and the retailer’s expectations (e.g., product availability, site experience). Creative that misleads (e.g., promotes product not available, or sends to a poor user experience) will reduce performance.
Optimisation and learning
Because collaborative ads have the data-loop from retailer to brand, you should treat the campaign as you would a conversion-optimised funnel: test audiences, creatives, placements; monitor performance; scale what works. Meta’s “Best Practices for Collaborative Ads” provides recommendations around targeting, bidding and placements.
In our view you should also plan for a learning phase: the Meta algorithm may need time to stabilise around conversions linked to the retailer’s site/app.
Attribution and measurement
Given the retailer handles the checkout, you need to ensure you are capturing conversions accurately and recognising attribution correctly. Are you using Meta’s pixel or SDK on the retailer site/app? Are you aligned on attribution windows (one-day view, seven-day click etc)? Because some purchase journeys are longer, understanding when conversions post-click occur is critical. Meta’s objectives page for collaborative ads states that campaigns can drive awareness, traffic or sales, so your objective selection matters.
Scale and channel fit
Collaborative ads are best suited for scenarios where a brand has one or more retailer partners and wants to invest in paid social traffic to those sites/apps. If you’re a direct-to-consumer brand with your own checkout, you might not need this format (though you could still use it via retail-partner channels). Also, be realistic about scale: the retailer’s inventory, site experience, and conversion capability must support the influx of traffic.
KPIs beyond ROAS
While ROAS (return on ad spend) is often the headline metric, do not neglect secondary metrics such as add-to-cart rate, checkout completion rate, average order value, repeat purchases downstream. The CLIO case study illustrates that add-to-cart improved by 17 %, not just purchases. That upstream behaviour matters.
Is this right for your business?
Here are some diagnostic questions we recommend to help you evaluate whether collaborative ads are a fit for your business (brand or retailer):
- Do you have or plan to partner with a retailer (or are you a retailer open to brand-funded ad traffic) that can share conversion data and product feed?
- Does the retailer’s site/app provide a good conversion experience (fast, mobile-friendly, inventory aligned)?
- Do you have meaningful product catalogue(s) available for promotion?
- Is your goal to drive measurable sales/purchases (rather than just awareness) via paid social?
- Are you comfortable with sharing budget, audience targeting or at least aligning on objectives across the brand/retailer?
- Do you have resources to set up correct tracking, analytics and measurement across Meta, retailer data, and ideally your own reporting?
If you answered yes to most of these, then collaborative ads could be a high-leverage addition to your paid social mix.
In our view the arrival of collaborative ads marks a natural progression of paid social advertising, towards more integrated, cross-channel partnerships where brands and retailers work together, sharing data, budget and measurement to drive real purchases. The notion of “brand owns ad, retailer owns checkout” is already how many commerce ecosystems operate; collaborative ads formalise this within Meta’s ad system.
From the performance perspective the benefits are compelling: higher‐intent audiences, better conversion measurement, stronger ROAS potential. The CLIO case study shows what is possible when done right.
That said, this format is not a silver bullet, success depends on the quality of the partnership, tracking and optimisation. As digital marketers we would encourage you to experiment with collaborative ads as part of your broader paid social portfolio. Start with a pilot with one trusted retailer, closely monitor results, iterate, then scale.
Contact us today to learn more about your Digital Marketing Strategies.
By Manesh Ram, Digital Marketing Specialist. Please follow @maneshram & Meta









